PayPal Expands Consumer Protections Across Asia Pacific
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PayPal Expands Consumer Protections Across Asia Pacific in Time for Holiday Shopping Season
2010-09-30 10:27
SINGAPORE, Sept. 30 /PRNewswire-Asia/ -- PayPal announced today that it will expand its consumer protections for shoppers just in time for the busy holiday shopping season. Beginning November 1, 2010, shoppers across the Asia Pacific region will have enhanced buyer protection when they make purchases at any of the millions of merchants worldwide that accept PayPal.
- In June this year, PayPal announced that its Buyer Protection policy would protect shoppers across the Asia Pacific region when they do not receive the item* they purchased using PayPal.
- Beginning November 1st, the enhanced PayPal Buyer Protection policy will also protect shoppers across the Asia Pacific region if they receive an item* that is significantly different than described by the PayPal merchant.
"PayPal is committed to giving consumers a safer online shopping experience through privacy, prevention and protection. Ultimately, we want consumers to be as comfortable with shopping online as if they had purchased the item in a real store, thus our expanded Buyer Protection Policy is another step in that direction," said Nimish Dwivedi, Regional Head of Marketing, PayPal Asia Pacific. "When shoppers use PayPal this holiday shopping season and beyond, they will have greater peace of mind knowing that we are offering even more protection if something goes wrong."
Nimish added, "Merchants who accept PayPal will benefit, too, as they know the more trust consumers have with online shopping, the more consumers will buy, especially from overseas and unfamiliar websites that provide great deals or offer items not available locally."
In addition to its Buyer Protection policy, PayPal provides safeguards that are built into its global online payment platform:
- Because PayPal never shares a buyer's financial information with sellers, privacy is built into the service.
- PayPal provides zero liability for eligible unauthorized transactions on PayPal accounts**.
- PayPal has one of the most sophisticated anti-fraud models in the payments industry, which gets smarter and stronger with every transaction that goes through our system -- and PayPal has processed billions of transactions in the past 11 years. With this technology, PayPal often detects and stops fraudulent activity the moment it occurs and before it ever reaches our customers.
For more information about the PayPal Buyer Protection policy, please visit https://www.paypal-apac.com/buyerprotection/security-centre.html.
About PayPal
PayPal is the faster, safer way to pay and get paid online. The service allows members to send money without sharing financial information, with the flexibility to pay using their account balances, bank accounts, and credit cards in various markets. With more than 87 million active accounts in 190 markets and 24 currencies around the world, PayPal is an eBay company and enables global e-commerce. The company's open payment platform, PayPal X, allows developers to build innovative payment applications on multiple platforms and devices. More information about the company can be found at https://www.paypal.com.
PayPal is headquartered in San Jose, California and its international headquarters is located in Singapore.
* For eligible items.
** For qualified claims.Media Contacts:
Dickson Seow
PayPal Asia Pacific
Tel: +65-6510-6463
Email: [email protected]Jeremy Seow / Jolin Tan
Text 100 Public Relations (for PayPal)
Tel: +65-6603-9000
Email: [email protected]SOURCE PayPal Asia Pacific