Stomper Sherry booked a taxi using the GrabTaxi application which she never got to board. However, her unpleasant experience did not end there.
After making the booking earlier today (Mar 3), the cabby called Sherry to inform her of his arrival. She then told the taxi driver to give her five minutes before she would be down, only to find that he had already left afterwards.
To make things worse, she later received a message from the taxi driver, who called her a 'bitch' and accused her of playing him out.
The Stomper related the incident:
"I encountered a nasty taxi driver while booking a taxi from the GrabTaxi app. I wish to report the unacceptable and horrible attitude of taxi driver Chen Kai Ji (Taxi number SHD 1843 L).
"I made a booking today (Booking number ADR-0765833-1-47) and the taxi driver called at 7.23am to inform that he has arrived.
"I told him to wait five minutes as I was preparing to leave home and go downstairs to board the cab.
"However, upon reaching at the lift lobby, the taxi was no longer there. The taxi driver had not waited and left without even informing at all.
"A few minutes later, i received an SMS from Chen Kai Ji's mobile with the message, "Bitch, u like to play ppl out".
"His language is UNACCEPTABLE, especially when I am not aware of what is happening and suddenly received his SMS. It is indeed very APPALLING to receive such an SMS from the taxi driver."
Sherry said that she has lodged a report with the GrabTaxi application.
Can his taxi Co take action against him even though booking wasn't fm them?
the msg is not abt the booking but a personal attack
so the co. is still able to ask him to la kopi to talk about his attitude
Originally posted by FireIce:the msg is not abt the booking but a personal attack
so the co. is still able to ask him to la kopi to talk about his attitude
driver from premier taxi.. toyota prius.... dun think the company will bother lah..
now problem is that no one know what the lady have say to the driver at all? and she still ask the driver to wait 5 mins?? if she not yet ready, then dun book taxi lah...
she informed
if driver does not want to wait he can respond
sometimes we book already also have to wait for taxi to come what
7 mins k
stand at roadside so hot somemore
Originally posted by FireIce:the msg is not abt the booking but a personal attack
so the co. is still able to ask him to la kopi to talk about his attitude
That's why LTA has changed the rules for 3rd party apps Co. They must have a dept to handle complaints and loss and found items.
This means that if the booking is through GrabTaxi, then GrabTaxi must handle the complaint as GrabTaxi collects the call levy revenue and therefore she is a customer of GrabTaxi.
Why should the Taxi Co., who treats GrabTaxi as its competitor want to handle the complaint for GrabTaxi? Let GrabTaxi suffer a bad reputation lah..Better still, let GrabTaxi sack the all the drivers so that the drivers guai guai go back take their calls.
Originally posted by FireIce:she informed
if driver does not want to wait he can respond
sometimes we book already also have to wait for taxi to come what
7 mins k
stand at roadside so hot somemore
Originally posted by FireIce:she informed
if driver does not want to wait he can respond
sometimes we book already also have to wait for taxi to come what
7 mins k
stand at roadside so hot somemore
So hot?
want me treat u eat ice-cream or not?
stand at roadside for what....lay down on the road better lah!
Originally posted by bowah:Yes, lay down on the road, let the dog do the CPR for you first before I arrive.
QFE
Originally posted by bowah:
If hot, then go take MRT and SMRT Buses lah...all got aircon..why call cab?
QFE
Quoted for emphasis ?
Question for everyone ?
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Grab Taxi not bad leh.i try once ,even if u don't know how to go,they have navigation to guide u there.i just follow and manage to reach there.also their destination can use navigation.like that ah,CDG got competition liao!
Tia kong.GT pax cannot cancel the call unless they call u to cancel.so now td become king liao!
Originally posted by foolsh_2000:Tia kong.GT pax cannot cancel the call unless they call u to cancel.so now td become king liao!
What's the point unless there is a charge for call cancellation? Pax can just ignore and dun even call and the TD llst.
Originally posted by foolsh_2000:Tia kong.GT pax cannot cancel the call unless they call u to cancel.so now td become king liao!
no la can cancel wan
Yeah one thing good abt apps even ur inside toilet pangsai.still can bid for jobs!disadvantages eg give taxi stand nos. esp at CBD.bus stop location even multistory Carpark.
Originally posted by foolsh_2000:Yeah one thing good abt apps even ur inside toilet pangsai.still can bid for jobs!disadvantages eg give taxi stand nos. esp at CBD.bus stop location even multistory Carpark.
Pang sai grab simi call
later forgot to wipe back side then u noe
if use GT,if pax want to pay by nets or credit card can?ie using coy cashless terminal to pay