email them and ask why are you the one paying for their mistakes?Originally posted by DriftingGuy:Got my account suspended and downgraded to a guest with "restricted" access.. Heres what wizet has to say when I emailed them..
Dear Player,
Please be informed that your Asiasoft Passport was suspended due to suspected to use fake registration details, therefore we require you to scan your National ID and email back to us for identity verification. If the details registered do not belong to you and is incorrect, please follow the below instructions to request for an update to these information,
For Singapore Base player
Please visit our Customer Service Centre with your National Identity / Student Pass (with photo) / NRIC. Do note that an administrative fee of SGD$5.00 will be liable for the updates.
So basically I have to BUY back my account for 5 dollars disguised cleverly as an "administrative fee". I do wonder if thats how non-paying players are treated?![]()
and your char low lvl anywayOriginally posted by meltz:start new one .. y bother to pay them $5 buck ..
wat more .. dont know whether is true anot .. y must i send them my IC detail ...
u quote wrongly la ..Originally posted by hisoka:and your char low lvl anyway![]()
you want what low lvl items i see if i got, i got alot of rubbish haha
no what i adding to your point thats why quite your msgOriginally posted by meltz:u quote wrongly la ..![]()
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I used my own IC. The biggest irony is that since my IC cannot be used for asiasoft games anymore, this might prompt me to beg/borrow/steal another person's IC if I wish to continue supporting their ploy.Originally posted by shinta:but 1 thing.. did u use ur own ic or what?
I can't. My IC is now guest (restricted)Originally posted by meltz:start new one .. y bother to pay them $5 buck ..
wat more .. dont know whether is true anot .. y must i send them my IC detail ...
u send an email to them... and ask them why are u the one payin for their mistake?Originally posted by Y_Shun:I have no idea why the company requires us to put our original IC to register an account just to play. =.=
And not to forget the "resetting" of their PIN number also requires a S$5, it is like a rip.
but why would they suspect?Originally posted by mochou:I am not maplestory player, but after reading, there something i have to point out.
Anyone notice the the word "suspected"???
It's not that they "confirmed"/ "proven"/ "found guilty of" you are using fake details.
It's "suspect" only.
They can suspect anyone.
and a suspect case require you to pay to getting out of being "suspected".
I am not happy with the way they force non-paying players to pay for a free-to-play game or face account suspension.Originally posted by gLc:aiya so simple.
not happy dun play lor, they are not taking a gun, pointing to ure head and forcing you to play it also what...
I don't mind being suspected or anything. I just find it amusing that I have to still PAY to get my account back even when PROVEN INNOCENTOriginally posted by shinta:but why would they suspect?
unless someone complained to asiasoft that somebody is using their ic details to get a passport.
and go down somemore..Originally posted by DriftingGuy:I don't mind being suspected or anything. I just find it amusing that I have to still PAY to get my account back even when PROVEN INNOCENT![]()