SmileTutor is looking for long-term employees to join us as tuition coordinators. This will be a full-time job and the projected basic salary is between $1,500-$2,000 excluding bonuses and depending on your work experience.
Job Scope
The job scope is relatively simple. Your main job as a tuition coordinator is to help us to receive, manage, and close tuition assignments! You do not have to source for new clients, but to handle any incoming tutor requests through our website or phone calls.
Mainly, you will be required to do 3 things:
1. Call and liaise with parents to find out their requirements
2. Shortlist and match the right tutor to our client. This includes liaising directly with tutors from our tutor database and using your personal assessment on whether they are suitable for the job.
3. Match the tutor, confirm the job & provide administrative support (following up on payment status) & customer service (when parent or tutor needs any assistance)
Work Environment
Home Office: You will need to work from our home office in Boon lay (Near the MRT). You do not need to meet any clients or tutors. You may report for work in casual attire. A desk will be prepared for you, along with laptop (with wifi), and a mobile phone.
Working hours:
Normal working hours are Monday – Fri 10am – 7pm (1 hour lunch break). During these working hours, you will enjoy much freedom and autonomy (once you are trained), as long as you do the job well.
Outside of working hours, you will be required to answer incoming phone calls from clients/tutors. However, you will not be required to work on these assignments immediately. You also need to reply urgent SMSes and deal with any urgent issues that crop up between tutees & tutors.
On weekends, we need you to be able to work from home (Expected about 3-4 hours of work, flexible arrangement). You will be provided with additional compensation/commission. Further details can be discussed.
Are you the right candidate?
Our ideal candidate must be Responsible, Diligent & Committed, Be Polite, Courteous & know how to be Tactful, & Speak fluent English & Chinese
When are we hiring?
Applications are currently open. We’re looking for individuals who can start work from early January 2016 onwards.
We require a minimum of 6-months commitment from you. This is non-negotiable. This is because we have invested time and energy to employ and train you, as well as grant you assess & knowledge to our operations.
If employed, you will be required to sign an employee contract (You will receive CPF benefits from us) & sign a non-compete agreement.
How to apply?
First, you have to submit an email application to us at [email protected].
Please send us a cover letter of not more than 700 words, the cover letter should tell us (1) why you would like to apply for this job and your goal/motivation (2) what are your strengths and abilities that make you a good candidate, (3) Your ability to commit, and (4) any questions you have.
In addition, please attach your resume (if you have one) in the email and it should include your working experience as well as a personal photo. Please also state your expected salary and include your last drawn salary pay slip.
http://www.findhometuition.com/tuition-coordinator.html