Asking on behalf of one of my friend. Kindly help with some good and appropriate answers. Thanks.
How do you answer the following interview questions posed to you? (Healthcare sector, but with no job experience in healthcare at all though he has 2 years of customer service experience)
Job Position: Business Office Assistant (Customer Service - Billing cum Admin)
- Are you afraid of meeing patients? (No. .........)
- How would you react to customers who are impatient as they had been waiting for their turn for a long time? (I would........)
- Why the interest in healthcare? (Because.......)
- Are you able to handle both frontline, cashiering and backend duties? (Yes. ........)
14 views and no replies? c'mon guys. please help. (:
You sure you want some of us to reply?
Like say me, for example.
1) no, what for? scare for what?
2) i would tell them, "luckily, its still not your time yet" while pointing n looking up the sky...
3) because healthcare is a everyday business.
4) yes, cos i have 2 years of customer service experience.
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Asking on behalf of one of my friend. Kindly help with some good and appropriate answers. Thanks.
- Are you afraid of meeing patients?
I believe i have the confidence and ability to deal with all sorts of patients from all walks of life as i am patient and a quick thinking problem solver by nature.
- How would you react to customers who are impatient as they had been waiting for their turn for a long time?
Keep them updated on their remaining waiting time, and always be polite and understanding towards them.
- Why the interest in healthcare?
I enjoy working in the healthcare industry as it provides me the opportunity to meet different people and i take pride in helping others.
- Are you able to handle both frontline, cashiering and backend duties? (Yes. ........)
Multitasking is my strenth, and i enjoy handling a variety of job tasks. In addition i am fast paced and quick thinking