I had a few assignments from this agency. However, there was this assignment at Jalan Kechubong that they did not pay me for till now.The parent cancelled the tuition as the boy was too busy to have tuition. I should have been paid for at least the first time. That was in June. When i called their number at 65037388. The girl who picked up the phone was very rude and kept hanging up. Later, I sent her an email. This was what she replied in MSN:
alex sent 7/30/2008 11:44 AM:
hey..
alex sent 7/30/2008 11:44 AM:
dont be unfair
alex sent 7/30/2008 11:45 AM:
in the first place you sarcastically told me i will settle your case for a year
alex sent 7/30/2008 11:45 AM:
and im only asking some time..
alex sent 7/30/2008 11:46 AM:
and another thing if u think catherine is more pleasant how come until now your payment is not wit u yet?
alex sent 7/30/2008 11:46 AM:
its been a long time already?'
alex sent 7/30/2008 11:52 AM:
i dont even know if you hae already the payment or wat..
alex sent 7/30/2008 11:54 AM:
nwei im not responsible for your payment..u said im not pleasant person so i will act as not pleasant..tks
joey says:
i think u misunderstd me
joey says:
i really dont understand what you are saying
joey says:
i cant understand ur accent
alex says:
u cant undrtand my accent but u receive one assgnment from me?
alex says:
really huh
joey says:
i really dont understand what you were saying just now
alex says:
ive been here for long time already its so happen tat im not incharge wif the tuition assgnment tat u are not paid
alex says:
tats why the person u are saying tat u cant understand is a responsible coordinator
joey says:
thought you all had a database?
alex says:
i never let my tutors not being paid
alex says:
yes i have but its not recorded if you are paid or not
joey says:
is really unpleasant when u hung up
alex says:
tats why im telling you give me some time to check
joey says:
, but roughly give me a deadline?
joey says:
cos i have been waiting for very long
alex says:
of course i hang up bec u said u cant understand me
alex says:
i dunt know u are waiting for months
alex says:
i have no idea tats why i told u i go n check for you
joey says:
ok, nvr mind, next time i just email u .it is much clearer
joey says:
so can you give me a rough date>?
alex says:
nwei i dunt need your email
alex says:
i can check for you
alex says:
or you will just look for catherine
alex says:
bb
From the MSN messages, the lady replied to me was very uncalled for. She was so unpleasant. Catherine was the previous lady who attended to me. SHe was much nicer. This lady just keep cutting me off. The mother actually requested for a tutor who is very familiar with IP program. But they told me to go there just to teach Sec 3 and 4 stuffs. I did not even expose this to the mother. Can someone advise me on what to do?
If u did search my earlier posting about this tuition agency, u would have avoid this ordeal. Nevertheless, I won't say this tuition agency is bad ba, sometimes have to see the parents also.
My advice is to forget about this incident all together since it is only one lesson. To console u, i kena 2 tuition cases so far that refused to pay me for the first few lessons and my bad debt amounts to $175.
U see it is not so much about the money, she was so rude. What do you mean by ' dont understand my accent and hang up just like that'?I commented that she was unpleasant and thus she should be like that to us. We are not her dogs. She has no EQ at all.
welcome to the real working life haha
Hi hamham chin, i have been giving tuition for 4 years already and have encountered several of such cases of default payment. so i always tell myself to collect any default payments personally, dont go thru agencies to collect..
i've got 2 assignments thru alex b4. Alex told the parent that i get to see the agents everyday , so he just hand over the 5th lesson $ to the agency. Obviously, she tries to cheat. Luckily, the parent was kind enough to hand me the fees personally and recall back the $ from the agency.
I've also encountered the ' 1st lesson termination' incident b4 by another agency. After getting the 1st lesson payment, the rogue agent act blur when i call him up to enquire after one week. He claimed that the parent havent pay him yet, and he is still chasing for the $. Ya right! The parent told me that he has already make a bank transfer already When i tell the agent that i will make a police report, he still claimed that the parent haven pay yet, and he also encounter pple who avoid paying. He himself also make police cases and engage lawyer b4 . Pls man, he think i'm a 3 year old kid ar... engage lawyer to retrive such puny sum of money??
the case end when i call the parent to call this agent up. After 5 mins, the agent call me and say he recieved the $ already. What a piece of Crap! he has already recieved it one week ago. luckily he didnt continue his monkey business and transferred the $ to me. He also close down his tuition website.. its called stanford tuition.
Originally posted by arigatoast:Hi hamham chin, i have been giving tuition for 4 years already and have encountered several of such cases of default payment. so i always tell myself to collect any default payments personally, dont go thru agencies to collect..
i've got 2 assignments thru alex b4. Alex told the parent that i get to see the agents everyday , so he just hand over the 5th lesson $ to the agency. Obviously, she tries to cheat. Luckily, the parent was kind enough to hand me the fees personally and recall back the $ from the agency.
I've also encountered the ' 1st lesson termination' incident b4 by another agency. After getting the 1st lesson payment, the rogue agent act blur when i call him up to enquire after one week. He claimed that the parent havent pay him yet, and he is still chasing for the $. Ya right! The parent told me that he has already make a bank transfer already When i tell the agent that i will make a police report, he still claimed that the parent haven pay yet, and he also encounter pple who avoid paying. He himself also make police cases and engage lawyer b4 . Pls man, he think i'm a 3 year old kid ar... engage lawyer to retrive such puny sum of money??
the case end when i call the parent to call this agent up. After 5 mins, the agent call me and say he recieved the $ already. What a piece of Crap! he has already recieved it one week ago. luckily he didnt continue his monkey business and transferred the $ to me. He also close down his tuition website.. its called stanford tuition.
u mean report police? will waste a lot of time , moreover its only $25 . Since he have bank transfer to me, i will let the matter rest.
Thanks for replying. I feel so much better after reading your replies. I also have been giving tuition but have never met such a rude and childish middleman before. I will post this in STOMP to warn more people about this agency especially when they are also not being honest to parents.
I also want to share something that is really dumb of them. I could not make it for an assignment for the first time. I called them an hour before to explain that my boss wanted me to stay. It was last minute. They immediately scolded me and said that I was an irresponsible tutor.They dont care anything else except me going down. They insisted if I wanted to cancel it, I had to go down personally to the house to say I am cancelling it. This is really stupid.
Isnt it better to let the parents know earlier than at the actual timing at the doorstep? Dont they have any brains? So I called earlier then I am irresponsible? I could have just lie that I was sick. So I have to lose my job because of this one assignment? See, they have no brains, no social skills and no honesty.