Samsung Galaxy Note7
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Note7 will be available in Singapore on 20th august. Registration of interest starts tomorrow (3 Aug 2016)
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Want to get the new #GalaxyNote7? Here's how you can pre-order one. http://gohwz.ws/2aRsTui
Excited about the new #GalaxyNote7? Try it out at Ngee Ann City TONIGHT! http://gohwz.ws/2aRqTSL
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I wish to have it soon. Thanks for the update.
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#Samsung Galaxy Note7: Probably the best phablet now http://str.sg/4qgD
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1st batch sure got some probs so it's good not to be the early adopters
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waiting patiently for the blue version to be launched
hopefully by then, all the probs will be solved & not forgetting, price drop also
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i think u mean innovators
they are the first in line and the ones who "suay suay" get the traditionally-problematic-first-batch
there are usually the "unboxers" and reviewers
then the early adopters.... who oredi get a feel of the market and issues with the fone thru reading the innovators' feedback and make their decision -
Singapore telcos halt sales of Samsung Galaxy Note 7 phones
Singapore telcos Singtel, StarHub and M1 have suspended sales of the Samsung Galaxy Note 7 smartphone.
This comes following the South Korean tech giant’s announcement on Friday (2 September) that it would be halting sales of the device amid reports of exploding batteries in some units.
The company’s official statement said that a “thorough investigation” had been conducted and a “battery cell issue” had been found.
It added: “To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note7.”
For current owners of the device, the company has offered to replace their units with new ones over the coming weeks. “Instructions on the replacement process will be shared next week,” the statement said.
In separate notices posted on their respective Facebook pages, the three telcos said they were aware of the Samsung announcement, with Singtel and StarHub saying that they are working out the details of the exchange programme for customers.
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omg
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It will take about two weeks to replace the #GalaxyNote7 units already sold: @Samsung http://str.sg/4cvK
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i just saw the Note 7 ad on tv leh
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Samsung says this was what went wrong with the Note7 battery
Samsung announced last week that they were going to replace all Galaxy Note7s that have been sold, due to reports of batteries bursting into flames while charging. This is a recall that is estimated to cost Samsung US$1 billion.
Yesterday, Samsung Singapore announced more details on how local users can exchange their existing Note7s for a new one, starting from 16th September. In the meantime, Samsung can provide Note7 owners with a loan phone (subject to availability) from now until they get their Note7 replacements.
Galaxy Note7 owners can call 1800-SAMSUNG for further assistance, that’s 1800-7267864.
As to what caused the batteries to explode? According to Samsung, the anode-to-cathode came into contact to cause the overheating:
“Based on our investigation, we learned that there was an issue with the battery cell. An overheating of the battery cell occurred when the anode-to-cathode came into contact which is a very rare manufacturing process error. We are working with multiple suppliers to ensure that a rigorous inspection process is conducted to ensure the quality of our replacement units and we do not anticipate any further battery issues.”
The anode and cathode lie on opposite ends of a lithium ion battery, with an electrolyte between them.
While Samsung’s latest explanation offers some more insight into how the Note7 devices caught fire, there are still some unanswered questions at this stage:
- Most batteries would have a protection circuit that cuts off charging once it senses temperature rising to an unusual degree. Why didn’t this work on the damaged Note7 units?
- Are all Note7s affected, which is why Samsung is recalling all of them, or are only certain batches affected, and Samsung is just playing safe? We know that the Note7 phones in China are not being recalled, for example, because the models there use a different battery.
- What if the Note7 customer doesn’t want to exchange his or her Note7 for another one because he/she hasn't yet encountered any telltale signs of problems and it's tedious for the user to transfer the contents and set-up the the new device all over again?
These are questions still up in the air for Samsung and its Note7 customers. Stay tuned as HardwareZone brings you the latest on this development.
Read next: Everything you need to know about the Samsung Note7 battery saga.
- Most batteries would have a protection circuit that cuts off charging once it senses temperature rising to an unusual degree. Why didn’t this work on the damaged Note7 units?
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samsung offer refunds for customers in USA/Korea and one more country..
but only offer exchange for customers in other countries...
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refund is not feasible in SG bcos of the different contract prices
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#SIA bans use of #Samsung Galaxy Note 7 on flights after US Aviation Administration advisory http://str.sg/4p6M
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#Samsung struggles with challenging recall of #GalaxyNote7 smartphones http://str.sg/4Gwo
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#Samsung says it will resume selling Galaxy Note 7 smartphones in #SouthKorea on Sept 28 http://str.sg/4GfH
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Over 50% of #SamsungGalaxyNote7 users registered for exchange programme till Oct 2 http://str.sg/4Gfu
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This is how to tell if your Samsung Note7’s battery is safe
Ever since news appeared that Samsung’s Note7 battery could overheat and burst into flames, the number one question on owner’s minds has been whether their Note7 is safe.
Samsung now has an online IMEI checker to determine whether your Note7 is among those impacted by a faulty battery.
You can find your IMEI’s number checking the back of your Note7, or by going to Apps > Settings > About Phone or General Management > Status > IMEI information or Serial number on your device.
If it’s among the Note7s affected, the IMEI checker will also tell you. Samsung and the US Consumer Product Safety Commission have strongly recommended that affected Note7 owners should not continue using their Note7s, and it’s a recommendation we’d stand behind as reports of cars catching fire and a Note7 exploding in a man’s pants pocket have come in.
Samsung has previously said that the battery fault was due to a “sub-optimized assembly process” from a “supplier in question,” the supplier in question being Samsung SDI, which is 20 percent owned by Samsung Electronics. Samsung has since switched to using batteries from Amperex Technology Ltd., a unit of Japan’s TDK Corp., according to Bloomberg.
Even if your Note7’s battery is not found to be among those affected, should you still exchange your Note7 for a new one? We’ll reach out to Samsung Singapore for the answer, but in the meantime, we’d say there’s less harm in being safe and doing the swap.
While Samsung has been forthcoming in its reports of what went wrong with the Note7, there’s one question we think remains unanswered. You can see on the online IMEI checker that Note7 owners in the US can exchange their Note7s for a S7 or S7 edge instead of another Note7, but owners in Singapore cannot. We’ve previously reached out to Samsung to ask why, but they’ve kept silent on the matter.
You can check your Note7’s IMEI here, and register here to exchange your Note7.
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pok zhar pok zhar~~
tong tong pok zhar~~~~
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Note 7 becomes a protential 'boom' for now, lol
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Samsung is temporarily halting production of the Galaxy Note7 http://gohwz.ws/2dQrp6y