Here is a simple guide for all newbies whom require help in sending their phones to various service operators for servicing. Upgrading of firmware can also be done at the following locations (take note that some companies might charge for software upgrading even within warranty period).
1) NOKIA
Nokia Careline Tel : 6822 8888
Wireless Helpdesk Tel : 6776 6542
Nokia Care Centre
Address 501 Orchard Road
# 03-13/14
Wheelock Place
Singapore 238880
Tel No/Fax No: 6238 6566 / 6333 8250
Operating Hours Monday to Saturday: 11.00am to 8.00pm
Sunday & Public Holidays: 11.00am to 5.00pm
Nokia Care Centre
Address: 200 Victoria Street
Parco Bugis Junction
#02-26/28
Singapore 188024
Tel No/Fax No: 6333 1855 / 6333 1255
Operating Hours Monday to Saturday: 11.00am to 8.00pm
Sunday & Public Holidays: 11.00am to 5.00pm
Nokia Care Centre
Address: 2 Tampines Central 5
Century Square Shopping Centre
#04-07/08
Singapore 529509
Tel No/Fax No: 6781 4088 / 6781 2235
Operating Hours Monday to Sunday & Public Holidays: 11.00am to 8.00pm
Service Hours Monday to Saturday: 11.00am to 8.00pm
Sunday & Public Holidays: 11.00am to 5.00pm
Nokia Care Centre
Address: 8, Grange Road
#B1-11
Cathay Cineleisure Orchard
Singapore 239695
Tel No/Fax No: 6732 5885/ 6732 3603
Operating Hours Monday to Saturday: 11.00am to 8.00pm
Sunday & Public Holidays: 11.00am to 5.00pm
Nokia Care Centre
Address: 1 Woodlands Square
#03-24/25/26
Causeway Point
Singapore 738099
Tel No/Fax No: 6314 6118 / 6766 5439
Operating Hours Monday to Sunday: 11.00am to 8.00pm
Nokia Professional Centre
Address: Suntec City Mall
3 Temasek Boulevard
#01-136, SunTec Tower 3
Singapore 038983
Tel No/Fax No: 6333 1579 (12 lines) / 6836 2289
Operating Hours Monday to Sunday & Public Holidays: 11.00am to 9.00pm
Service Hours Monday to Sunday & Public Holidays: 11.00am to 9.00pm
Nokia Professional Centre
Address: 80 Marine Parade
#B1-31/32
Parkway Parade Road
Singapore 449269
Retail
Tel No/Fax No: 6345 1033 / 6345 8431
Service
Tel No/Fax No: 6346 6228 / 6346 6233
Operating Hours Monday to Sunday: 10.00am to 9.00pm
Service Hours Monday to Saturday: 11.00am to 8.00pm
Sunday & Public Holidays: 11.00am to 5.00pm
Nokia Service Centre
Address: 20, Toh Guan Road, #03-00
ACCORD Distri Centre
Singapore 608839
Tel No/Fax No: 6569 0668 / 6569 0286
Operating Hours Monday to Saturday: 9.00am to 6.00pm
Sunday & Public Holidays: Closed
Nokia Service Centre
Address: Blk 177, Toa Payoh Central,
#01-158/160
Singapore 310177
Tel No/Fax No: 6356 9698 (6 lines) / 6352 5751
Operating Hours Monday to Saturday: 11.00am to 8.00pm
Sunday & Public Holidays: Closed
Services provided at these Nokia centres :
1) Upgrade of Software (Free if within 1yr warranty/S$25.75 for phones without warranty)
2) Repairing/servicing of phones, (Free if within 1yr warranty/S$25.75 plus the parts cost if without warranty)
3) Replacement of accessories (Batteries/handsfree if within 6 months warranty)
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2) SONY ERICSSON
SonyEricsson Service Centers:
No 1 GoldHill Plaza, Podium Block, #01-33
Operating Hours: Mon-Fri: 11.00am - 8.00pm: Sat: 11.00am - 5.00pm
Hotline : 63520200
50 Kallang Pudding Rd, #05-02A
Golden Wheel Industrial Building
Operating Hours: Mon-Fri: 9.00am - 5.00pm: Sat: 9.00am - 12.00pm.
Tel: 67440733,67497177,67494457
Accord Distri Centre
20 Toh Guan Road, #06-00
Operating Hours: Mon-Fri: 9.00am - 5.45pm: Sat: 9.00am - 12.45pm
Tel: 65611352
SonyEricsson Service Points :
Jurong Point (SingPost) : 1 Jurong West Central 2, #B1-45
Operating Hours: Mon-Fri: 10.00am - 7.00pm
Wed :12.00pm - 7.00pm: Sat: 10.00am - 2.00pm
Tel: 68624611
Kiliney Road (SingPost) : 1 Kiliney Road
Operating Hours: Mon-Fri: 10.00am - 7.00pm
Wed : 12.00pm - 7.00pm: Sat: 10.00am - 2.00pm
Tel: 67345800
Pasir Ris Central (SingPost): 1 Pasir Ris Central Street 3, #03-17
White Sands
Operating Hours: Mon-Fri: 9.30am - 6.00pm
Wed: 12.00pm - 6.00pm: Sat: 10.00am - 2.00pm
Tel : 65852990
Woodlands Central (SingPost): 900 South Woodlands Drive, #02-05
Woodlands Civic Centre
Operating Hours: Mon-Fri: 9.00am - 6.00pm
Wed: 12.00pm - 6.00pm: Sat: 9.00am - 1.00pm
Tel : 68941312
Email :
[email protected]Services provided :
1) Upgrade of Software (Free if within warranty period)
2) Repairing/servicing of phones, (Free if within 1yr warranty)
3) Replacement of accessories (Batteries/handsfree if within 1yr warranty)
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3) MOTOROLA
Address 1: 68, Orchard Road,
#B2-23, Plaza Singapura, Singapore 238839
Address 2 : 2, Tampines Central 5,
#03-12/13, Century Square, Singapore 529509
Address 3 :930, Yishun Avenue 2,
#02-07A NorthPoint, Singapore 769098
General Customer Hotline: (65) 800 616 1753
Tel : (65) 6339 4916 (For repair status enquiry only)
Fax : (65) 6339 4055
Email:
[email protected]Opening Hours:
11am - 8 pm (Monday - Saturday)
11am - 5 pm (Sunday & Public Holidays)
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4) PANASONIC
Panasonic Customer Care Centre
Address : Panasonic Building
2 Jalan Kilang Barat (off Jalan Bukit Merah/near IKEA & Safra Bukit Merah)
Hotline
Mon - Fri: 8.45am to 5.00pm
For Consumer, Communication & Systems products and Part Sales Enquiry
Sat: 8.45am to 2.00pm
For Communication & Systems products
Service Counter
Mon - Fri: 9.00am to 6.45pm
Sat: 9.00am to 2.00pm
Panasonic Customer Care Centre (To be closed by end June '02)
Address : 298 Beach Road #02-20/21
Concourse Shopping Mall
Singapore 199554
Carry in for Repair and Collection Mon to Sat - 9.15am to 7.00pm
Tel : (65) 6222 7222
This is also the Care Centre for all PANASONIC/National products, you can send in your portable cd-player or DVD players for repair at this address.
More info @ http://www.panasonic.com.sg/consume...e=customer_care
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5) SIEMENS
Siemens Service Center
Address : 164 Kallang Way #04-24
Kolam Ayer Industrial Estate
Singapore 349248
Mon - Fri: 9am - 5pm
Sat, Sun & PH: Closed
Address : 435 Orchard Road #04-09/10
Wisma Atria Shopping Center
Singapore 238877
Mon - Sat: 11am - 8pm
Sun & Public Holidays : 11am - 5pm
Enquiry Hotline : 6227 1118
Services provided :
1) Upgrade of Software (Free if within 1yr warranty)
2) Repairing/servicing of phones, (Free if within 1yr warranty)
3) Replacement of accessories (Batteries/handsfree if within warranty)
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6) SAMSUNG
Samsung Service Center
Address : 20 Toh Guan Road
#05-01 Accord Distri Center
Singapore 608839
Mon - Fri: 9am - 6pm
Sat: 9am - 1pm
Sun & PH: Closed
Tel : (65) 6563 3001
Semitech Electronics Pte Ltd
Address : Blk 3014A Ubi Road 1 #04-08
Kampong Ubi Industrial Estate
Singapore 408705
Mon - Fri: 9am - 5.30pm
Sat: 9am - 12.30pm
Sun & PH: Closed
Tel : (65) 6741 0844
Samsung Mobile Phone Care Centre
Address : 501 Orchard Road
#02-10 Wheelock Place
Singapore 238880
Mon - Sat: 11am - 8pm
Sun & PH: Closed
Tel : (65) 67333384
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7) SONY
Sony Customer Care Center
Address : 401 Commenwealth Drive
#01-01 Haw Par Technocenter
Singapore 149598
Mon - Fri: 9am - 5.45pm
Sat, Sun & PH: Closed
Tel : (65) 6473 6500
Also the Care Centre for all SONY electronics & multimedia products like CTV, hi-fi, monitor, etc...
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ALCATEL
Alcatel Customer Care Center
Address : 20 Toh Guan Road
#01-00 Accord Distri Center
Singapore 608839
Mon - Fri: 9am - 6pm
Sat: 9am - 1pmSun & PH: Closed
Tel : (65) 6425 4555
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9) PHILIPS
Address : 20 Toh Guan Road
#07-03 Accord Distri Center
Singapore 608839
Mon - Fri: 9am - 6pm
Sat: 9am - 1pm
Sun & PH: Closed
Tel : 6250 8366
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10) Mitsubishi (TRIUM)
Mitsubishi Electric Asia PTE. LTD.
307 Alexandra Rd #05-01
Mitsubishi Electric Building,
Singapore 159943
Tel no. 64763739
[email protected](before IKEA building)
Working Days: Mon - Fri
Working Hours: 9am - 5pm
Closed on weekends and public holidays
Firmware update takes ~15mins
www.mitsubishi-telecom.com
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For Others Phone brands (eg. SENDO / KOYOCERA / Etc)
SingTel Mobile
Hotline 1626
Mobile One (M1)
Hotline 1627
StarHub Customer Care:
Tel: 1800-STARHUB (1800-782 7482) or 1633
Fax: 6820 5000
StarHub Service Centre (For StarHub customers only)
Opening Hours: 9am - 8pm (Mon - Sun)
Address: OUB Centre (within StarHub Retail Shop),
1, Raffles Place, #B1-02, Singapore 048616
Tel: (65) 6820 5218
Fax: (65) 6820 5224
StarHub Centre (For StarHub customers only)
Opening Hours: 9am - 8pm (Mon - Sun)
Address: 51 Cuppage Road #01-05/06 StarHub Centre Singapore 229459
Tel: (65) 6720 5887
Fax: (65) 6720 5882
Virgin Mobile Team : (For all phones purchased from Virgin Mobile Shop)
Tel : 9120 0001 for advice and help.
Cellstar Service Centre
Opening Hours: 9 am - 5 pm (Monday - Friday)
(Closed on Saturday, Sunday & Public Holidays)
Address: 1, Tannery Road, #07-01, CENCON 1 Building, Singapore 347719
Tel: (65) 6841 2722
Fax: (65) 6748 5300
TeleChoice Service Centre (For TeleChoice customers only)
Opening Hours: 10.30am - 6.15pm (Monday - Friday)
10.30am - 1.00pm (Satday)
(Closed on Sun & Public Holiday)
Address: Bishan Junction 8 Shopping Centre
9 Bishan Place #04-02 Singapore 579837
Tel: (65) 6259 2938 or 6259 2935
Helpdesk: (65) 6849 4030
Fax: (65) 6358 0986
Feel free to pick yr Choice..=============================================================
