help. my singtel phone is dead -_- is it just me? it's like i change to another phone also same problem not network connection.
i used other numbers to call 1626 and none of them can get thru. m1 (1627) tried to help me by dialling 1626 from their side and they said nothing wrong.. some of my friends on singtel handphones can work, but cannot call 1626 also.
my phone cannot even connect to network! it just suddenly drop to no reception anymore :(
terrorist attack comcentre??
This shows that singtel sucks
arent u privileged?
how come i no have.................
Just today I called 1626.
No problem except for navigating several layers, Press 1 for English, Press 2 for blah blah blah and so on, until I got to customer service, and then the 'your-call-is-important-to-us' wait.
Today is my lucky day because I did not have to wait long, when the someone answered, I didn't catch the name, buy the accent was heavily Indian. I was thinking the call centre might be in Bangalore.
The problem was easily solved.
I used a fixed line phone to call 1626, as my mobile cannot call out. There was a small number 2 at the top left hand corner of the screen of my Nokia.
The Call Center gal said that was the line that only allows calls to come in and not make calls out. It is a safety feature. I only need to press the # key and hold, and the dialog box [Change Out Going Phone Line?] appeared. Press OK and the number 2 is gone, and my Nokia is back to normal.
She explained that I can alternate between the two options this way.
I was very pleased with her.