"Hello! Shop passed off used phone as brand-new. How can?"
http://singaporeseen.stomp.com.sg/singaporeseen/viewContent.jsp?id=16828
Anyone encountered the same problem before you're welcome to share your experience(s) here..
We don't sell used phones, says Nokia
http://singaporeseen.stomp.com.sg/singaporeseen/viewContent.jsp?id=17669