Query regarding starhub vouchers.
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I'm sure most starhub mobile service subcribers should have recieved thier $200, $100, $50 vouchers by now. My plan has already ended way back last september, I settled all outstanding bills with them but have yet to recieve any of thier vouchers. I have friends in similar situations but they got their $100 voucher, and I have not.
Don't ask me to give starhub a buzz, I've done that and rather du lan with the time I spent waiting on the phone for one of thier personnel to take my call.
I checked their site as well, but still nothing on what I want to know.
So hopefully I post this here and some kind soul can come along and alighten me on the above.
Many thanks. -
dun want to call but can email them or not??
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r u sure wil sure get tat voucher?
my dad also gotm it...but i tink depending which plan u signed up...wats ur plan? -
I just sent them an enquiry thru their site, coz if I don't get their voucher, then I have plans to upgrade another phone on another telco. More than 2 years back my plan loh, so its powerplay. I still got to pay for sms k!
They better reply me asap. Tonight hand and wallet itchy already. -
talk about starhub and it really pissing me off!
last month i redeemed my reward points for a month of free HBO for my cable TV, and guess what? they put down the charges in my bill this month. and after giving them a call... they told me customer are not suppose to make any redemption outside the bill cycle.
What a fart! What a crap!
how i suppose to know my bill cycle... just like the menstrual cycle... damm!
and they ask me how i made the redemption, and i told them itz thru the phone systems... and they cleverly pointed to me that customer should make the request via customer service hotline(which always engaged/busy). and they were unable to give me an explanation of having the phone systems running. another Damm!
finally. they will make the rebate for me next month... and the issue is settled.
but im now a disappointed customer and will not continue subscribe to cable if EPL is available elsewhere! -
Wait~wait~wait~wait~wait~wait~wait~wait~wait~wait~wait.